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PLAY YOUR PART

ACT ON SCAMS

Scams Awareness Month is over.

It ran in July 2017.

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Scams affect millions of people a year. 
To help protect yourself and others, you can learn how to:

TALK ABOUT SCAMS

SPOT A SCAM

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REPORT SCAMS

HOW TO SPOT A SCAM

Scams are often hard to spot as they're complex and use psychological tricks. You can keep yourself and others safe by knowing when it might be a scam.

If you’re not sure if something is a scam, get advice. 


Talk to friends and family if something seems too good to be true, or call the Citizens Advice consumer service on 03454 04 05 06.

WHY YOU SHOULD REPORT SCAMS

Reporting is really important in the fight against scams and fraud. It might help you to recover your losses and it helps the authorities to learn more about the tactics used by scammers.


The more we know about scams the better we can tackle them.


If you suspect a scam report it to Action Fraud - you can use their online reporting tool.


If you've lost money in a scam, tell your bank, finance company or pension provider.


For more advice call the Citizens Advice consumer service on 03454 04 05 06.

Someone you know might be being targeted if they:  


  • have letters piling up - usually from abroad or what looks like junk mail
  • have a lot of items delivered, such as health or beauty products or fake jewellery
  • are anxious when the phone rings, or get a lot of phone calls
  • become secretive when discussing finances or have unexplained expenses to ‘friends’

IS SOMEONE YOU KNOW BEING SCAMMED?

Older people and those who are isolated in their community are often targeted by scammers. If you know or visit someone who might be a target you can support them by keeping an eye out for potential signs of scams. 

Anyone can be scammed. Scammers are intelligent, charming and persuasive - but feeling embarrassed or ashamed about falling for a scam can stop people from reporting them or getting the help they need.


Read Michael’s story to see how it could happen to anyone.


Watch how easily Miz was scammed by someone posing as an insurance broker.

TALK ABOUT SCAMS

#SCAMAWARE

Play your part and share your experience on social media with #scamaware.

I saw my dream car being advertised on Facebook. I had many conversations with the seller and it all seemed above board. All I needed to do was pay a deposit of £3,850 and when the car was delivered I would pay the balance.


The next day I waited for my car and it didn’t arrive. I tried calling the seller but he never responded.


I went to my bank and they said their fraud team would investigate. A few weeks later they got in touch, said they had retrieved my money and would be transferring it back to me.


I will say that if you see something that seems too good to be true, then it probably is and if I am ever asked to do a bank transfer again I'll decline as your money is not protected.

Michael

Citizens Advice and Trading Standards Services are leading activities throughout July for Scams Awareness Month. The campaign is all about supporting partnerships nationally and locally to give consumers the skills and confidence to identify scams, share experiences and take action by reporting suspicious activity.

Taking part? Let us know

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